INFORMATION REQIUIRES TO ORDER A REPLACEMENT BIRTH CERTIFICATE?
INFORMATION REQIUIRES TO ORDER A REPLACEMENT BIRTH CERTIFICATE?
When ordering a replacement birth certificate or a certified copy of your birth certificate, please provide the following information:
- Full name of the child
- Date of birth
- Place of birth
- Father’s full name (if recorded at the time of registration)
- Father’s place of birth and occupation*
- Mother’s full name
- Mother’s place of birth, maiden surname, and occupation*
- Certificate reference number*
- Nationality at birth (if the birth was registered overseas)
*Where applicable
PROCESS AFTER YOUR DOCUMENTS ARE RECEIVED
PROCESS AFTER YOUR DOCUMENTS ARE RECEIVED
You will receive an instant email confirmation once your documents arrive safely at our office.
If you would like us to review your documents before submission, please email us a scanned copy. Our experienced team will carefully check your documents to ensure they meet the UK Foreign, Commonwealth & Development Office (FCDO) legalisation requirements.
If anything is missing or incorrect, we’ll contact you promptly to resolve the issue without delay.
Once approved, we will submit your documents to the FCDO for apostille certification using our premium 24-hour service for maximum efficiency.
QUICK AND SECURE DOCUMENT RETURN
QUICK AND SECURE DOCUMENT RETURN
At 12 Apostilles, we ensure your documents are legalised quickly and securely delivered.
Once your documents have been apostilled, we collect them from the FCDO the next day and dispatch them to your specified shipping address.
You’ll receive an email confirmation with a tracking number as soon as your documents are on their way.
Expect to receive your apostilled documents within 1–2 working days, ready for international use.
Replacement Birth Certificate (UK) + Express Apostille
Replacement Birth Certificate (UK) + Express Apostille
Fast – 2 Working Day Replacement Certificate
- Includes the official replacement certificate issued by the General Register Office (GRO). Processing time: approximately 2 working days — the certificate is issued by the GRO, and the apostille process takes an additional 1 working day plus postage time
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INFORMATION REQIUIRES TO ORDER A REPLACEMENT BIRTH CERTIFICATE?
INFORMATION REQIUIRES TO ORDER A REPLACEMENT BIRTH CERTIFICATE?
When ordering a replacement birth certificate or a certified copy of your birth certificate, please provide the following information:
- Full name of the child
- Date of birth
- Place of birth
- Father’s full name (if recorded at the time of registration)
- Father’s place of birth and occupation*
- Mother’s full name
- Mother’s place of birth, maiden surname, and occupation*
- Certificate reference number*
- Nationality at birth (if the birth was registered overseas)
*Where applicable
PROCESS AFTER YOUR DOCUMENTS ARE RECEIVED
PROCESS AFTER YOUR DOCUMENTS ARE RECEIVED
You will receive an instant email confirmation once your documents arrive safely at our office.
If you would like us to review your documents before submission, please email us a scanned copy. Our experienced team will carefully check your documents to ensure they meet the UK Foreign, Commonwealth & Development Office (FCDO) legalisation requirements.
If anything is missing or incorrect, we’ll contact you promptly to resolve the issue without delay.
Once approved, we will submit your documents to the FCDO for apostille certification using our premium 24-hour service for maximum efficiency.
QUICK AND SECURE DOCUMENT RETURN
QUICK AND SECURE DOCUMENT RETURN
At 12 Apostilles, we ensure your documents are legalised quickly and securely delivered.
Once your documents have been apostilled, we collect them from the FCDO the next day and dispatch them to your specified shipping address.
You’ll receive an email confirmation with a tracking number as soon as your documents are on their way.
Expect to receive your apostilled documents within 1–2 working days, ready for international use.

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Frequently asked questions
We’ve gathered the most common questions from our customers to help you get the details you need before ordering.
How can I contact customer support if I have any questions or concerns about my order?
Our dedicated customer support team is here to assist you with any questions or concerns you may have about your order. You can reach us via email, phone, or contact form, and we'll be happy to provide prompt and personalized assistance.
What happens if my document is rejected by the FCDO?
Rejections typically occur if the document has no recognisable signature or stamp, is laminated, is a photocopy rather than an original or certified copy, or is a type not eligible for an apostille (e.g., a religious certificate). If this happens, you may need to obtain a corrected document or follow an alternative process.
How do I send my documents to 12 Apostilles from overseas?
Place your order online and follow the instructions for international posting. Use a tracked courier service, include your order number clearly, and ensure you comply with any pre-certification requirements. Once processed, 12 Apostilles returns your documents via a courier option.
How does the process with 12 Apostilles work?
1. Place your order online via 12 Apostilles.
2. Send in your UK-issued original or officially certified copy of the document.
3. Select whether you need the standard or expedited service.
4. Pay securely online.
5. Receive your apostilled document ready for international use.
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Fast turnaround
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Official & secure
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Global recognition
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All-in-one service
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Expert support
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Transparent pricing